Unfortunately My Love Your Love doesn’t work for individuals. The whole concept of My Love Your Love is that BOTH partners commit to working on their relationship together. This will guarantee a more positive outcome. However we are always open to suggestions so if there is any app functionality we don’t have that you think you could benefit from, please Get In Touch.
It’s important to acknowledge that “My Love Your Love” may not be the best option for couples dealing with domestic violence as their main challenge. If you find yourself in a situation of domestic violence within your relationship, we genuinely encourage you to consider seeking guidance from a caring therapist or a dedicated domestic violence support service. Your well-being and safety are of utmost importance.
If you need help, reach out to National domestic, family and sexual violence counselling service:
1800Respect (1800 737 732)
1800respect.org.au
Mens Line Australia:
1300 789 978
mensline.org.au
This app is suitable for any couple who want to improve their relationship. Perhaps the zing in the relationship has faded, you want a guide for continued connection and growth or you just want to give your relationship a boost. The My Love Your Love app is also suitable for any couple that are struggling with their relationship, where conflict and/or communication is an issue, or where disconnection and dissatisfaction exists in the relationship.
The My Love Your Love app is for couples who want to improve their relationship. If you are in a relationship you can use this app.
The My Love Your Love app is a fully interactive app to be used by two people in a relationship. The app syncs both partners together and leads them through a series of skills, challenges, lessons and activities as well as monitoring relationship satisfaction. The content of the app has been carefully curated to provide the most effective, fun and informative learning based on psychological research and clinical practice.
If this has occurred the fix is related to your Text Size or your View on your iPhone. Start by checking the view on your iPhone. You can do this by pressing Settings -> Display and Brightness -> View (Display Zoom)-> then select Standard-> press Done in top right. After this step you should try your app and see if this problem has resolved. If the problem has not resolved adjust your Text Size by going to Settings -> Display and Brightness -> Text Size. You should then adjust the bar back toward the centre. This should resolve the issue.
Yes you can reset exercises and modules. The option to reset an exercise can come in handy if you stop an exercise halfway through or forget what you are up to. You can also reset a module which will be take you back to the beginning of that entire module. When one partner resets an exercise or module, the app will automatically reset the other partner’s exercise or module. To reset either a module or an exercise go to your Profile Page which you can get to by tapping the profile icon at the top right of the home screen. Then tap the Settings icon on the top left of the Profile Page. Here you will see a button that reads RESET EXERCISES. When you press this you will see the option to reset any current exercises and/or Modules.
My Love Your Love uses videos to explain the different skills, exercises and activities within the app, so you will definitely need sound. If you notice you don’t have sound, check that your phone is not switched to silent mode.
Both Helen and Shahn are fully qualified and registered Clinical Psychologists. They have a combined 30+ years of experience working in psychology with individuals and couples.
The Relationship Health graph is based on your most recent Relationship Satisfaction Survey answers. You will be asked at random to complete the Relationship Satisfaction Survey. This is so you have an idea of how your relationship is tracking.
The more you work on your relationship the better. Generally speaking, we recommend you spend 15-20 minutes a day most days of the week working through the activities in the app. Obviously, you can do more or less based on your need but investing in your relationship on a regular basis is key to getting real change and growth.
My Love your Love is a comprehensive couples therapy program specifically created to be used as an app. The concepts, exercises and skills in My Love Your Love are based on the Creator’s clinical experience as couples therapists and informed by psychological research.
You can definitely choose to engage in the app when it works for you. However, you cannot pause and restart your subscription. If you no longer want to use the app you will need to cancel your subscription.
Just head to your profile in the app and go to settings. Here you can enable or disable notifications. We recommend you keep notifications on as you will receive notifications about important information, for example, when your partner has responded to your letters or if you have new Love Generating Challenges available.
Easy peasy! Just head to your profile in the app and go to settings. Here you will be able to change your password.
If you have forgotten your password then don’t worry, just select the option to reset password on the login screen. You will be sent a new password to your registered email. You can also easily change your password within the app. If you still can’t log in or it seems to be another issue then send us an email to
It’s super easy. Both of you need to download the app from either the Apple App Store or Google Play Store. Only one of you registers both partner’s details. Do this by selecting “Register you and your partner” on the login page. During this process you will create a password for yourself. Your partner then selects “My partner has registered me, first time log in” on their login page. They will be prompted to set their own password. After this you will both be ready to login and your apps will be synced! You will both then watch the explainer video and then select your subscription type and start your 7-day free trial. Hooray!
Only one of you needs to sign up for you and your partner. But it’s ok if you both try to – great work on being proactive! If you both try and sign up, one of you will receive a notification that your email is already in use. If this occurs just select “My partner has registered me, first time log in”. Following this you and your partner will be synced and you can login into the app.
You both need to download the app from either the App Store or Google play, but only one of you needs to register both partners. Whoever registers will add the details of their partner. The partner can then join on their app by selecting “My partner has registered me, first time log in”. You will both need to choose a subscription once you have logged into the app.
Firstly, both of you need to head to the Apple App Store or Google Play Store and download the My Love Your Love app. Then one of you will need to sign up and register. This person will add their details and the details of their partner. You will be synced together once the other partner chooses “My partner has registered me, first time log in”.
All transactions are processed through the App Store or Google Play for your peace of mind so you can cancel easily at any time with a few simple taps on your phone. For Apple users go to Settings, then tap on your Apple ID profile, then tap Subscriptions, select My Love Your Love then press cancel subscription. For Android users go to the Google Play store. Tap on your profile icon, tap on Payments and Subscriptions, tap on My Love Your Love and select cancel Subscription.
Generally speaking My Love Your Love does not offer refunds. However, you can cancel your subscription anytime. Any request for refunds needs to be done via Apple or Google Play. However, if you are having an issue with the app please send us an email at hello@myloveyourlove.com or complete our contact form and we will see how we can help.
No! You can cancel anytime and there are no notice periods to wait out. Please be aware that if you are within a pay cycle (either monthly or annually) and you decide to cancel then you will still have access to the app for the remainder of the pay cycle and will not be charged again. However, you will not be refunded for whatever is left in that pay cycle.
Yes! At My Love Your Love we encourage both partners to take responsibility for their relationship, so we’ve split the cost of the app over two users.
When you sign up you will be given a 7-day free trial in which time you can start the app. You can cancel at any time within the 7 days and will not be charged. After the 7-day free trial you will be charged on either a monthly or annual subscription. The monthly cost is $8.99. The annual cost is $89.99. We’ve made this to be much more affordable than traditional couples therapy.
Once you have downloaded the app you will be prompted to select an option for payment: monthly or annually. You will then be given a 7-day free trial which you can cancel within and not be charged. Your first payment will occur at the completion of the 7 day free trial. All payments are made through the App Store or Google Play for your peace of mind.
